Payment Path
Payment Help
Keep refunds, disputes, member access, credits, and visitor messages tied back to the public discovery path.
Payment Help Path
Payment questions stay tied to the checkout receipt, member path, Archive credit, and campaign context the visitor can understand.
Payment Help Readiness
Latest payment-path checks for membership, Archive credits, checkout receipts, and help returns.
Checkout Event Check Rollup
Connects checkout events to help cases, message status, and team checks without showing keys, card data, or private member details.
Saved Views
Switch between visitor-safe filters for refunds, disputes, restored member access, holds, credits, and high-priority help.
Payment Help Decision
Choose one case, add a short internal note, then restore, pause, or hold for another check.
Visitor-Safe Status Preview
This is the type of message a visitor can see without exposing payment internals.
Payment Help Rules
Creator-editable defaults for refunded, disputed, restored, paused, and held accounts. These are public-safe policy drafts, not legal advice and not live payment actions.
Payment Help Messages
Visitor-safe messages for payment help states. These drafts avoid service IDs, secrets, card details, private emails, wallet keys, and coordinates.
Template Version History
Each saved payment-help draft creates a public-safe version snapshot with changed fields, team notes, and the return path. No live email is sent.
Payment Help Message Drafts
Generate team-checked visitor messages from help cases, approve them, and keep them ready for the public help path. This does not send real email yet.
Message Draft Report
Summarizes what message evidence is kept, what is redacted, and whether any unsafe material is present. This report is exportable and does not send email.
Message Setup Sync
Shows the current message setup, live-send gate, and checklist next to help messages. Secret values stay out of this page.
Message Choice Rules
Control which payment and account messages are required help notices versus optional updates. This only changes message rules; real sending remains locked.
Delivery Attempt Audit
Shows blocked and test-message delivery attempts. It proves whether any visitor-visible message was only recorded, blocked, or held. Real email remains disabled.
Payment Help Drill
Runs a public-safe test chain: completed payment, refund, completed replacement payment, dispute, team restore. It exports evidence without secrets or raw payment data.